The Ombudsman asks ERO to suspend the decision to increase the price of electricity

The Ombudsman has requested from the Energy Regulatory Office (ERO) the immediate suspension of decisions to increase the price of electricity, until the completion of investigations regarding citizens' complaints.

In an official announcement, the institution noted that "the decision to increase tariffs has a direct impact on fundamental human rights, particularly burdening the most vulnerable groups and families on social assistance."

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According to the Ombudsman, this situation has created serious concerns about "the economic affordability of citizens and equal access to basic services."

The Ombudsman also highlighted the lack of institutional coordination at the time these decisions were made.

"These decisions were taken at a time of institutional vacuum - without a constituted Assembly and without a mandated Government, which has contributed to the lack of the necessary public and institutional debate on issues that are of vital importance to citizens," the reaction states.

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Referring to the responsibilities of the Government in accordance with the legislation in force, the Ombudsman recalled that "The Government of the Republic of Kosovo, in accordance with Law No. 05/L-085 on Electricity, is responsible for guaranteeing the public interest, ensuring equal access and social inclusion in energy policies."

The institution has appealed for more responsibility and transparency from ERO, emphasizing that "independent bodies like ERO should have increased responsibility, transparency and cooperation with relevant institutions, especially when decisions greatly affect the public interest." /Telegrafi/